About Us

Elizabeth Best

Elizabeth works internationally. She is a management consultant and trainer with a Master of Science degree in Management and over twenty years practical experience in managing in a variety of business settings. She works with managers 1:1, both face to face and online.

In Elizabeth’s early career, she personally experienced the challenges faced by managers and more importantly, she developed the strategies to meet them.

Her CEO said “You can do this job, you’re qualified; if you think you need a course, you can go on one when we’re less busy”.

Elizabeth has held senior management positions in business development, training, insurance, education, retail and health.

She has acted as a mentor and coach to many managers of all ages.

Her consultancy work has included assignments in the US, UK, Western Europe, Canada, New Zealand and Australia.

Jack Francis

Jack heads up his own management consultancy practice. He is a Chartered Accountant and has over thirty years of management experience.

He has held senior management roles in the finance, IT and engineering industries. Some of Jack’s recent consultancy projects have been in aerospace, oil & gas, wines & spirits, distribution and brewing.

Jack has developed and delivered training courses for new managers and startup entrepreneurs. He is retained as coach and mentor by a number of his old students.

Jack’s work has taken him to the UK, Canada, US, Africa, Central America and Italy.

He has acted as lead project manager on several IT, accounting and organizational re-engineering projects and has advised project managers in several industries and countries around the world.

Between them, Elizabeth and Jack have experience in a comprehensive range of industries, business and commerce. Their wide ranging experience ensures Managers Need to Know members receive support from people who have practical experience in the type of areas in which they work.

Managers Need to Know

Elizabeth and Jack have collaborated on several consultancy projects in the past. They have both worked with many very talented managers. They recognized the need for high quality, practical training which would allow these managers to achieve their full potential.

Aware of the increasing pressures on today’s managers, Elizabeth and Jack resolved to find a solution which delivered the most “know how” in the shortest time. The emphasis was to be on the practical rather than the theoretical. Knowing the difficulties managers face in finding time for fixed schedule courses etc; they sought a more flexible solution.

Continuing and confidential support for the managers has always been and continues to be seen as essential.

So, after 2 years of discussion and swapping ideas, Elizabeth and Jack launched Managers Need to Know – just for you!

Much time and effort has gone into planning and building M.N.T.K. to the point it is at today. It will continually evolve to reflect the needs of its members.

Managers Need to Know is for people like you – in your first, second or third management job. You recognize that you’re still learning and you’re eager to be the best manager you can be.