Tips For Managing Difficult People
How to manage a difficult employee is a question I’m often asked.
Here are some tips for dealing with difficult people
- See for yourself. Try to actually observe an example of the behavior yourself so you know exactly what you’re trying to improve. If you can’t, you’ll have to rely on someone else’s description and also tell the “difficult” person that someone has complained about them. This will cause you a problem because the difficult person could deny the behaviour or say the complainer was mistaken and then, not only have you no basis for discussion, but the difficult person now knows who has complained.
